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Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto... Read More
When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment. You may not shine so bright, perform so well, be quite so acclaimed. If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be... Read More
There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. The men's , women's and environmental movements are... Read More
Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list... Read More
You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting... Read More
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects... Read More
Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and... Read More
The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves... Read More
How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend... Read More
Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between... Read More
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Recognizing good performance through praise or other positive action is... Read More
This article relates to the Recognition competency, commonly evaluated in... Read More
Who tells the boss that they can improve their management... Read More
There are some very simple guides for delegation.Most people delegate... Read More
There are 12 essential elements of a successful internal communications... Read More
A Nightmare That Really HappenedOver 10 years ago, when I... Read More
How do you get everyone on board the change train... Read More
1. No vision. Successful businesses have a clear vision or... Read More
When people or groups make a decision to purchase something,... Read More
What value is there in leadership or team-building retreats? Just... Read More
DECIDING WHAT TO DELEGATE: Once the benefits of delegation are... Read More
Creativity can be defined as problem identification and idea generation... Read More
COLLECTIVE WISDOM CAN BE AN effective tool for solving the... Read More
The difference between leaders is ears. Good leaders not only... Read More
Do you want to measure your workers' level of satisfaction?... Read More
How can I "know who knows" None of us can... Read More
Conservative and staid organisations generally have a harder time implementing... Read More
You've hung out your shingle and are ready for business.... Read More
This week I was asked to speak at an internal... Read More
Everyone knows that an agenda is the key to an... Read More
Every small to mid-sized business owner would love to know... Read More
Many kinds of interferences or disturbances can confuse a message.... Read More
Last week I was confused and frustrated about a few... Read More
A series of articles exploring the seven critical areas that... Read More
Does your organisation have one of those annual 'occasions' that... Read More
ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business... Read More
You're so excited you're practically bouncing off the walls. This... Read More
After a full week of training, you are still a... Read More
Do you ever meet with resistance from other people -... Read More
Unhappy as Jenny undoubtedly was, she held on very tightly... Read More
I've often heard managers say - "My door is always... Read More
Human communication is always three-dimensional. No spoken or written message... Read More
Driving down the road our eyes frequently scan the vital... Read More
To release creativity in employees, managers must get involved in... Read More
Meetings can be like mythical vampires ? sucking the life... Read More
It seems incongruous that good idea generation can be a... Read More
Picture yourself standing on the bank of a river watching... Read More
Mistake #1: Going with the flowInexperienced interviewers sometimes fall into... Read More
Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More
A paper manufacturer with over 300 employees once announced that... Read More
Measure the right things. It's not enough just to measure-you... Read More
Does your business need the services of a computer consulting... Read More
Keeping and Motivating the Best Employees ... Read More
Recently, I attended a webinar with nearly 400 other Chief... Read More
When problem solving, you may recognize that you were working... Read More
Every one of us, in reality, has two people inside:... Read More
Answer: Starting one.Most of us realize that there is probably... Read More
The time will come when you'll need to interview someone... Read More
Perhaps the most common theme I've heard in working with... Read More
Supervisor-employee relations are a critical part of a work place... Read More
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